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Our
Happy Clients
Custom Kitchen, Countertop / backsplash
Incredible experience partnering with Millbank and specifically with Jon on our custom kitchen. We were working with a nightmare builder for a new home – delays after delays after delays, and sometimes with extremely short notice of those delays. Jon was supportive and helped us through that process, in re-scheduling the installation date and following up proactively to confirm the install dates were still tracking. We also went through a few re-designs which were easily handled. Seeing the YouTube rendering of what the finished product would look like helped us make some additional design decisions as well. Quality of the materials is top notch, installation was professional and any challenges were dealt with quickly and professionally. They weren’t the cheapest option we considered, but we know from experience that going “low bid” introduces a lot more problems after the paperwork is signed! We’re considering some work in our bathroom cabinetry in the future and based on the experience we would engage Millbank first. Highly recommend.
Quentin Brayley-Berger
Amazing work!
I had a home library with rolling ladder installed. I was extremely pleased with the final project. Design process was great. Excellent communication. Highly recommend!
Shonna B
We are so pleased
We are so pleased with the kitchen cabinets purchased at Millbank Custom Kitchens. Great service started from the time of our inquiry to have cabinets made right to the final day of installation. So prompt with estimates, answering questions, delivery and installation. The quality and workmanship of the cabinets….superior. Thank you Jon for making this all happen in a smooth and timely manner. We will definitely recommend you to anyone who is wanting to build a new kitchen.
Doreen
Kitchen renovation
We recently renovated our Kitchen with Millbank Custom Kitchens. Entire process was very smooth starting from brainstorming ideas, design and installation. Jon and his team provides detailed designs and costing so that everyone is on the same page starting from day one. Project was completed on the promised date with a superior quality finishing.
Rohan
Dream Kitchen
We had a great experience with planning our dream kitchen with Millbank. From our first meeting with Jon to installation every step was easy and fun. Words cannot express the quality and workmanship of our new kitchen and hutch, Jon took all my ideas and pictures and made them into the kitchen I have been dreaming about for years. This company has something that is very special from their amazing staff to their phenomenal craftsmanship, we highly recommend them if your thinking of a quality kitchen in your home.
Jennifer
Beautiful Mudroom!
We had Millbank Custom Kitchens build a mudroom for us and we are extremely pleased with the results! The process was very smooth. It took awhile to get the quote and drawings finalized, about 2 months from the time I first reached out including one round of refinements to the drawings. However, Jon was very responsive to my many questions and always delivered within the timeline he specified. I was fairly specific in what I wanted and they delivered. They also gave good suggestions in areas I wasn’t sure of. We decided to go with Millbank because we were happy with their customer service and drawings, the quote was lower than the alternatives and they were able to do the installation earlier. It was fun to go to the showroom and pick out all the finishings (handles, hooks, colours). There were plenty of options! There was a small incident in the installation with the bench getting gouged, but they fixed it and reinstalled within a few days so that I can’t even tell. The final product looks great! It feels sturdy and good quality. Very professional work and service.
Rachel
5 star service and quality
We were given Millbank’s name by friends who had their kitchen cabinets done. We had contacted a few other places but thought we would try Millbank. From beginning to end it was by far the best renovation we have had and we have had quite a few. From the start Jon worked with us, listened to us, drew up a design that was very close to what we envisioned. We made a few changes and choices and that was never a problem. Everything came on schedule.and In these times that says a lot. Jon answered every email promptly and fully. He came by to see the progress a few times and came himself to do a few minor things. Very nice man, easy to talk with, kitchen cabinets are excellent quality. Would recommend him highly and without any hesitation.
Colleen
Amazing Service
We have nothing but positive things to say about our experience working with Millbank Custom Kitchens for our custom kitchen. Jon got back to us on the first day of our inquiry and safely came to our house to help us dream up the design. He took all of our ideas and designed our dream kitchen. Every step of the way, from approving design, choosing finishings to install, we had nothing but professionalism from the entire team. We are so in love with our finished product and are so thankful for the team at Millbank Custom Kitchens!
Jen
Absolutely the best!!
It was certainly a pleasure to work with Jon and his team. We loved the design for our cabinetry, and Jon was extremely efficient in his correspondence and service. Arno did an amazing job with the installation, with impressive attention to detail. The quality and beauty of our cupboards are second to none! We have also purchased home office furniture and bar stools from Millbank Furniture, and are always impressed with the quality and the price. It’s certainly a refreshing change to deal with a company that delivers such beautiful workmanship and work ethic! Thank you!
John & Vicki
Amazing custom kitchen
We absolutely love our custom kitchen. Jon’s communication with customers is second to none! He is quick to reply, very thorough and knowlegable! He helped with some excellent design suggestions and helped me create the kitchen of my dreams! Arno is a skilled craftsman who’s installation was perfect! We cannot thank you enough for the entire pleasurable experience and the stunning final result!
Laurie
Kitchen Cupboards Refinished
Our son was getting a new kitchen installed by Jon, and he asked Jon to give us a price to refinish our kitchen cabinets. We had three quotes and Jon’s was the most reasonable. We are very, very satisfied with the work Millbank Family Furniture did! Jon was very professional and did a marvelous job.
Gary
Superb workmanship, outstanding customer service and incredible patience by Jon…
We couldn’t be more pleased with the kitchen installed for us by Millbank Custom Kitchens.
Chuck & Jackie